Privacy Policy
This Privacy Policy explains how Ticksterz collects, uses, shares, and protects personal information when you use our websites, apps, and services.
1. Who We Are
1.1 Ticksterz and Our Services
Welcome to Ticksterz! We’re a ticketing and registration platform designed to bring people together through live experiences. We help users create events, discover events, share event info, and register or purchase tickets.
Our services include:
- Websites and online properties (including Ticksterz websites and related pages) (the “Sites”)
- Off-platform services such as RFID, entry management, sponsorship support, and marketing/distribution services
- Mobile apps, APIs, subdomains, and related tools (the “Applications”)
Together, the Sites, off-platform services, and Applications are the “Ticksterz Properties” or “Services.”
1.2 Key Terms (Organizer, Consumer, User)
- Organizer: an event creator or manager using Ticksterz to publish, run, or promote events.
- Consumer: a person using Ticksterz to view event information, register, attend, donate, or otherwise participate.
- User / you / your: Organizers, Consumers, and other people who access or use our Services.
Company info: Ticksterz, Inc. is a Delaware corporation with its principal place of business in Arizona (“Ticksterz,” “we,” “us,” “our”). If you live in the EEA or Switzerland, Ticksterz, Inc. is the party responsible for Personal Data collected through the Services.
Contact: [Mailing Address]
Email: team@boosterz.club
2. Scope of This Privacy Policy
2.1 What this policy covers
This Privacy Policy applies to information that identifies you, relates to you, or could reasonably be linked to you (“Personal Data”) that we collect through:
- your use of the Services (Sites, Applications, and related tools), and
- interactions with our sales team (customers, prospects, and leads).
This Privacy Policy does not apply to information that cannot identify you (“Non-Personal Data”). If we combine Non-Personal Data with Personal Data, we treat the combined data as Personal Data while it remains identifiable.
3. Personal Data We Collect
We collect Personal Data when you use our Services or when you interact with Ticksterz as a customer or prospect. In some cases, Ticksterz collects and uses Personal Data for its own purposes; in other cases, we process Personal Data on behalf of an Organizer running an event.
3.1 Information collected from all Users
A. Information you provide
We may collect Personal Data you choose to share, such as when you:
- create an account
- contact support
- respond to surveys
- register for, donate to, or purchase tickets for an event
- engage with content (likes, follows, searches, clicks)
Examples include name, email address, mailing address, form submissions, and engagement preferences.
B. Information collected automatically (“Automatic Data”)
- IP address and device identifiers
- browser and device characteristics
- pages viewed, clicks, searches
- referral source
- cookies, pixels, and similar technologies
See our Cookie Statement: [Cookie Statement URL].
C. Inferences and profiles
We may derive interests and demographic ranges to improve recommendations and platform performance.
3.2 Additional information collected from Organizers
- billing and payout details
- tax information
- phone number for verification
3.3 Additional information collected from Consumers
- payment info
- registration details required by Organizers
Organizers control what information they collect and how they use it.
3.4 Sales customers and leads
- business contact info
- meeting recordings (with consent)
4. How We Use Personal Data
- provide services
- manage accounts
- process tickets and registrations
- improve platform features
- prevent fraud
- enforce policies
- marketing and advertising
- personalization and recommendations
For marketing opt-outs, contact team@boosterz.club.
5. How We Share Personal Data
- We do not sell Personal Data
- business transactions
- affiliates
- service providers
- Organizers and event partners
- social integrations
- legal or safety requirements
6. How We Protect Personal Data
We use reasonable safeguards, but no system is completely secure.
7. Access, Updates, and Deletion
You may request access or deletion via the Privacy Center or account settings.
8. Data Retention
We retain data as long as needed for Services, legal, security, or business purposes.
9. Cookies and Similar Technologies
See Cookie Statement: [Cookie Statement URL].
10. Your Choices
- provide less info
- email/SMS preferences
- targeted advertising opt-out
11. What This Policy Does Not Cover
Information shared directly with Organizers or third-party sites.
12. Children’s Privacy
We do not knowingly collect data from children under 13.
13. International Data Transfers
Your data may be processed in the United States.
14. Updates to This Privacy Policy
Updates become effective after posting.
15. Contact and Complaints
Boosterz, Inc., Attn: Privacy Officer
Email: team@boosterz.club
Address: [Mailing Address]
16. EEA / Switzerland / UK Notice (GDPR)
- access, correction, deletion
- restrict or object to processing
- withdraw consent
- file complaints
17. U.S. State Privacy Rights
See State-Specific Supplemental Privacy Notices: [URL]
18. Brazil Notice
See Brazil Supplemental Privacy Notice: [URL]
19. People Who Don’t Use Ticksterz
We may collect limited info from referrals or marketing lists.